FAQ

FREQUENTLY ASKED QUESTIONS

WHAT ARE THE HOURS OF OPERATION?

Our regular class times are on weekends. Please see individual locations for exact times.

If you'd like to make reservations outside our regular times, please CONTACT US. We have mermaids who can come to you. 

HOW CAN I PAY?

You can pay by credit card online or over the phone when booking.

Please note, all classes and parties must be booked in advance. We cannot accept walk-in reservations the day of. We do not take cash payments at the pool. 

WHAT ARE THE MINIMUM AND MAXIMUM GROUP SIZES FOR EVENTS?

We can host groups as small as 5, and if you're really popular, we can accommodate up to 25 of your family and friends! See our PARTY PAGE for more info.

If you have a smaller group, or you just want to join alone, you can join our group lessons where we combine many participants in one group. We also offer private mermaid lessons as well.

WHEN SHOULD I BOOK? HOW FAR IN ADVANCE?

Spots do fill up closer to the date so if you're thinking about booking, don't hesitate!

We recommend booking at least 4 weeks in advance for a private party. If you are only a few people, then you should book at least 1-2 weeks in advance. 

CAN I COME JOIN A CLASS WITH MY KIDS?

Yes, this is a great parent-kids activity! Book your spot in the kids class and just leave us a note in the comment section in your cart there will be an adult joining the group and we will prepare the proper equipment for you. 

WHAT SHOULD I WEAR?

Wear a comfortable bathing suit (one or two pieces are good). Make sure it allows you to move freely, as in, no strapless bikini bra. Avoid eating a heavy meal ­2 hours before practice. Tie up your hair to clear your face. 

DO YOU PROVIDE ALL THE EQUIPMENT?

We supply the mermaid tails for all our activities. We recommend bringing an underwater camera, lock, towel, goggles, flip flops, etc. 

CAN WE BRING OUR OWN MERMAID TAILS?

Yes, you are welcome to bring your own mermaid tails to the class. Even silicone tails are welcome. There is no discount if you bring your own tail.

CAN I BUY A MERMAID TAIL? 

Yes, you can order mermaid tails online HERE. Select locations have tails for sale at the pool.

CAN WE TAKE PICTURES OR VIDEOS?

Please do! We leave time at the end of every class for free swimming and photos.

We love seeing pictures of you having fun at Aquamermaid! Make sure you tag us @aquamermaidschool #aquamermaid

WHAT IF I HAVE TO CANCEL? WHAT’S YOUR POLICY?

Please see our policy page HERE

IS THERE A MINIMUM AGE?

The minimum age is 7 years old in order to wear the mermaid tails in our trial classes and parties.

We do offer mermaid entertainment parties for kids under 7. A mermaid will swim and play with the kids. Learn more about that HERE.

DO I HAVE TO KNOW HOW TO SWIM TO PARTICIPATE?

Yes, all participants must be comfortable in the water and be able to swim at least 25 meters, tread water for 1 minute, and float on your front and back without assistance before swimming in a mermaid tail.

Swimming in a tail is harder than swimming without one because your legs are literally strapped together. If you cannot do the minimum swimming listed above, we recommend taking regular swimming lessons until you're able to do it.

IS MERMAIDING SAFE?

Your safety is our team priority and we always have lifeguards on the pool deck and instructors in the water at all times. The classes take place in shallow water.

We require a minimum swimming ability of at least 25m and 1 minute of treading water unassisted in order to swim in the tails.

When wearing a mermaid tail, always ensure you swim with a buddy. Kids should always be supervised by an adult.

CAN PEOPLE COME AND JUST WATCH OR DO THEY HAVE TO PAY?

Friends and family are welcome to watch the class and take photos from the bleachers at no additional cost.

CAN GUYS DO IT? 

All mermen, mermaids, sirens, & merfolk are welcome! We have a monofin that fits up to men's shoe size 11 (ladies 13).

WHERE IS AQUAMERMAID LOCATED?

We have locations all across Canada and the United States. Check out our locations.

I LOVE AQUAMERMAID AND WANT TO SEE MORE!

Follow us on social media:
YouTube @AquaMermaid
Facebook @AquaMermaidSchool
Instagram @AquaMermaidSchool
Twitter@Mermaid_School

I'M A JOURNALIST/BLOGGER/INFLUENCER WHO WOULD LIKE TO DO A STORY ON AQUAMERMAID

We love working with media folk! Please REACH OUT TO US to pitch your idea!

I'M LOOKING FOR MERMAID PHOTOS TO USE. CAN I USE YOUR PHOTOS?

Thanks for asking! Please email us to ask for access to our media photos file.

You're welcome and encouraged  link to AquaMermaid.com or to use any photo from our file for online articles or features. Please credit AquaMermaid with a link to any page on AquaMermaid.com for each image you use. 

You may not use the photos for commercial use (to sell your own product), social media posts unaccompanied by an article, or in any way to disparage AquaMermaid or any other mermaids.

DO YOU HAVE AN AFFILIATE PROGRAM?

At this time we don't have an affiliate program. You are welcome to link to our mermaid tails on Amazon if you'd like to earn a commission to promote them.

DON'T SEE YOUR QUESTION ABOVE? 

Shoot us an email at info@aquamermaid.com and one of us will get back to you.